• Light customer journey map
• Detailed, bespoke proposal
• Initial feature list
• Project roadmap
• Interview recordings
• Customer journey map
• Path-to-purchase
• In-depth, bespoke research plan
• Customer insights
• Revised feature list
• Feature mapping and wireframes
• Interactive prototyping
• High-fidelity designs
• Design system foundations
• Feature validation and feasibility mapping
• Product roadmap refinement
• Refined design system
• Onboarding and micro-copy refinement
• Copywriting and content creation
• Keyword analysis
• Content strategy blueprint
• Customer segmentation
• Primary and secondary messaging
• SEO strategy
• Information architecture
• Responsive website design
• Customer flows